Quad/Graphics Dedicated Dispatcher in Sussex, Wisconsin

A leading global provider of print and media solutions, Quad/Graphics is powered by a passion for innovation and the most advanced platform in the industry. Our collaborative team of “can-do” people continually challenge the status quo, creating groundbreaking solutions that push the boundaries of communications.

Quad Transportation Services, a division of Quad/Graphics, is seeking a Transportation Dispatcher to work in the Sussex, WI facility. The Dispatcher is responsible to administrate, coordinate and manage efficient and cost effective transportation services meeting the needs of the customers.


  • Determine delivery methods, negotiate rates, select carriers, coordinate deliveries and evaluate carrier performance

  • Prioritize job responsibilities frequently due to aggressive deadlines and identify and resolve pricing and delivery issues to maintain positive customer relations

  • Continually monitor load requests noting location for pick-up, delivery locations, pick-up dates and required delivery dates

  • Identify and evaluate special needs in the method or mode of transportation, load planning, freight negotiations and carrier assignments based on customer requests and expectations

  • Once appropriate delivery method is selected, begin contacting carriers and engaging in price negotiations, load pick-up and delivery

  • Select carrier to be given the load and provide necessary details regarding load locations, time at which load must be picked up, destination locations and drop off times, load size and other pertinent information


  • Bachelor’s Degree in Supply Chain Management Highly preferred

  • Transportation or trucking company experience is preferred

  • Must be PC Proficient

  • Must be able to accurately process alpha/numeric information

  • Strong communication skills (verbal and written)

  • Well-developed interpersonal skills

  • Ability to meet and deal effectively with the customers, executives and the general public

  • Strong time management and organizational skills

  • Must be able to prioritize and be detail oriented

  • Ability to think logically and make sound decisions

  • Ability to work with limited supervision, multitask and possess strong initiative

  • Must be able to work extended hours, holidays and weekends as needed

Additional Company Information:

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.