Quad/Graphics Customer Account Coordinator in Pewaukee, Wisconsin

A leading global provider of print and media solutions, Quad/Graphics is powered by a passion for innovation and the most advanced platform in the industry. Our collaborative team of “can-do” people continually challenge the status quo, creating groundbreaking solutions that push the boundaries of communications.

JobDescription

Quad/Graphics is seeking a Customer Service Coordinator. This position coordinates information within the Customer Service Team which can include people in the following positions: Manager, Team Leads, Sr. Customer Service Representatives (CSR), other Coordinators, as well as sales and operations. The Coordinator provides administrative support, data entry and job coordination assistance to the team. The work environment is extremely fast paced.

Qualifications

Successful candidate must be self-driven, have excellent problem solving skills, good written and verbal communication skills, telephone etiquette and be proficient in basic math applications. Must be able to thrive in a team environment and work independently with minimal supervision. This position requires a flexible work schedule to accommodate 24-hour availability. Actual schedule to be determined. Be able to handle multiple tasks, be detail oriented, self-motivated, organized and work well on own in order to meet deadlines. Needs to be able to sit or stand for several hours at a time producing paperwork. Prior customer service experience required.

Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policyis not to unlawfully discriminate against any applicant or employee on thebasis of race, color, sex, sexual orientation, gender identity, religion,national origin, age, military or veteran status, disability, geneticinformation or any other consideration made unlawful by applicable federal,state, or local laws. The Company also prohibits harassment of applicants andemployees based on any of these protected categories .

Drug Free Workplace