Quad/Graphics Account Manager in New Berlin, Wisconsin

Tempt™ In-Store Productions is a Quad/Graphics company that produces in-store signage, point of purchase displays and large-format graphics. We put our retail expertise, creativity and world-class printing and finishing capabilities to work for our customers. We also integrate other Quad/Graphics solutions to help our customers develop multichannel campaigns that capture attention and drive sales.

Tempt™ In-Store Productions (www.tempt-ing.com) is a Quad/Graphics company that provides in-store marketing materials and programs for many of the nation’s leading retailers and brand marketers. Tempt offers extensive production expertise and resources to develop attention-getting, sales-driving shopper marketing programs in conjunction with other Quad/Graphics solutions. From design and prototype services through large-format printing, finishing operations and customized kit packing, Tempt works with retailers and brand marketers to create a destination in-store.

Quad/Graphics is currently seeking an Account Manager for our facility in New Berlin, WI. The job duties for this position include, but are not limited to:


  • Serve as main point of contact on large format retail print campaigns and liaison between the Manager of Visual Merchandising, other brand team members and print vendors by facilitating as project manager to drive these campaigns to successful completion.

  • Build project plans to hit key milestone deliverables from estimating to shipping for in-store date execution. This includes day-to-day customer contact, management of all details related to ongoing projects, account development (sales) and ownership of overall brand and account strategy.

  • Provide local support for sales, design and production.

  • Effectively communicate with sales and project coordinators.

  • Work within an overall account team, and be responsible for leading all efforts related to fostering a strong business partnership between assigned customer and the Tempt team.

  • Serve as liaison from sales and the customer to various operational areas including but not limited to Customer Service, Scheduling, Purchasing, Prepress, Press, Finishing, and Distribution.

  • Act as in-house sales leader, responsible for managing every aspect of the “Tempt experience” for the customer and achieving pre-determined sales thresholds.

  • The ability to read, write and comprehend complex projects and be a pro-active problem “preventer” as well as a dynamic problem “solver”.

Qualifications :

  • Qualified candidate must have a general understanding of the print process or retail or brand execution experience

  • Bachelor’s Degree or equivalent years or experience

  • Proficient in Microsoft Office Tools (Outlook, Word, Excel) and office equipment. Strong Excel knowledge is a must.

  • Minimum of 1 year experience in Customer Service, Account Management or equivalent role required.

  • Must be self-motivated, detail oriented, and possess good follow-up skills and excellent communication and organizational skills.

  • The ability to manage multiple tasks and priorities in a fast-paced environment.

  • Excellent communication skills, both written and verbal.

  • A self-starter requiring little day-to-day direction.

  • Has the ability to work independently and collaboratively. Able to thrive in a team environment.

Additional Company Information:

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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