Quad/Graphics Pharmacy Technician in Lake Jackson, Texas
QuadMed's dedicated health professionals focus on wellness and prevention, putting the patient at the center. Working as a team, we deliver high quality, integrated care while controlling ever-growing costs. QuadMed is an innovative leader in employer healthcare solutions, one of the fastest growing providers in the country. In partnership with our patients and the companies we serve, our mission is to create a culture of health.
GENERAL PURPOSE OF JOB
The pharmacy technician will assist the pharmacist in the areas of prescription filling, prescription distribution and clerical activities while under the pharmacist’s supervision at all times. This position should increase patient confidence and loyalty to the pharmacy by providing consistent operating conditions, courteous and prompt service, and a friendly atmosphere. This role will accurately and courteously express pharmacy policies and procedures to the customer when appropriate.
Assist in the preparation of prescriptions including entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the pharmacy system for processing
Assist pharmacist in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription
Provide excellent customer service by greeting customers as they enter the pharmacy, keeping the pharmacy clean and inviting, and answering the phone in a courteous manner
Assist pharmacist in the preparation, reconciliation and billing of third party insurance claims and in the re-billing of rejected third party claims
Assist in checking and removing out-of-date product as instructed by the pharmacist
Order, receive, rotate and store product to assure quality controls
Reconcile daily merchandise orders
Maintain confidentiality in compliance of federal HIPAA regulations
Organize and file records
Maintain all product labels, signs and prices aligned with product
Keep work area clean, orderly and free from safety hazards; report hazards to the pharmacist or manager
Operate the cashier terminal and the credit card machine when checking our customers; collect proper payment for merchandise
Repack and consolidate supply overstock (e.g., vials, caps, bottles, etc.)
Will provide pharmacy services in our licensed pharmacies or dispensing sites for select patients.
Ability to work standing for the majority of your shift
High School Diploma or equivalent required
Graduate from an accredited Pharmacy Technician program preferred
- Retail Pharmacy Technicians: Minimum of one (1) year of experience in retail setting preferred
Certificates, Licenses, Registrations:
- Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board preferred
Knowledge, Skills & Abilities:
Intermediate computer skills including Microsoft office applications and electronic mail. Experience with electronic medical records and/or pharmacy systems
Knowledge of pharmacy standards, policies, and procedures, and of third-party insurance
Exceptional customer service, communication, organization, problem resolution and process development skills
Bilingual a plus PHYSICAL DEMANDS
Manual Dexterity : Work requires definite skilled and accurate physical operations requiring some closely coordinated performance.
Physical Effort: Work requires handling light weight materials or equipment with no special speed or exertion.
Working Conditions : Ordinary office, shop, field, or warehouse working conditions with some slightly disagreeable features.
Hazards : Negligible. Little or no exposure to hazards.
The above statements are intended to provide the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.