Quad/Graphics Logistics Coordinator in Bolingbrook, Illinois

The logistics division of Quad/Graphics, QuadExpress is responsible for moving billions of pounds of time-sensitive freight annually. As a consultative partner, we design customized solutions to deliver our customers’ freight, whether that’s by road or rail, air or sea.

The Logistics Coordinator (LC) will work with directly with the Carrier Development Specialist to expand relationships with core carriers. The LC will be responsible for tendering loads via Logistics Management System (LMS), tracking pick-ups and deliveries, and addressing customer and carrier concerns throughout load transit. This individual will coordinate with customer service to react quickly to resolve customer questions and concerns.

Responsibilities:

  • Tender loads to core carriers

  • Communicate with carrier dispatchers, customer service, and shipping/receiving clerks

  • Use independent discretion to prioritize job responsibilities to meet aggressive delivery deadlines

  • Continually monitor available load board, noting location for pick-up, delivery locations, pick-up dates, and required delivery dates

  • Identify, evaluate, and facilitate special delivery needs

  • Facilitate the customer’s delivery objectives in a timely and effective manner through constant and direct communication with carriers, customer service, and other departments

Qualifications:

  • Applicant should have 1+ years in a transportation or logistics environment focusing on customer service

  • Proficient in Microsoft Office products

  • Must be able to accurately process alphanumeric information

  • Strong verbal and written communication skills

  • Excellent interpersonal skills

  • Strong time management and organization skills

  • Must be able to prioritize

  • Strong attention to detail

  • Ability to think logically and make sound and reasoned decisions

  • Ability to work with limited supervision

  • Ability to fluidly adapt to change

Additional Company Information:

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace